Business Letter example

Suppose, you work in a flower shop. Your client complained that he had received some blurbs and flowers too late for decorating a nuptial house. Write an adjustment letter to the client.

 

18 June, 2014

Mrs. Rita

General Manager

Rangdhonu House, Shahbagh, Dhaka, Bangladesh.

Dear Mrs. Boohoo,

I was very disappointed to read your letter of May 7 dealing with the issue of receiving flowers and blurbs late. We are sorry to say that you did not get did not get these things in time due to strike called by the students of the University of Dhaka.

My assistant will go to your house and you will get compensation. We have decided to be paid half of the price of these flowers.

Thank your patience.

Sincerely yours

KKKK